Whether you're a resident getting around town or a tourist planning a road trip to Fujairah or Ras Al Khaimah, renting a car in the UAE is easy and convenient. But if you're not careful, you could end up paying more than you expected. Here are some of the most common mistakes people make when renting a car in the UAE and how to avoid them.
1. Not checking your insurance options
Most rental companies will try to sell you full insurance coverage at the counter. What many people don't realize is that some UAE credit cards already offer rental car insurance as a benefit. Even your personal car insurance might cover rental cars. Before you agree to the rental company’s insurance, check what you're already covered for. It could save you a lot.
2. Ignoring Salik tolls and traffic fine fees
Toll gates like Salik are everywhere in Dubai, and some rental companies add extra service charges on top of the toll amount. The same goes for traffic fines. Always ask how these charges are handled and whether they charge admin fees. A small Salik toll can turn into a big bill later.
3. Skipping the car inspection
You’d be surprised how many people take the keys and drive off without checking the car. Always walk around the vehicle, take clear photos or videos from all sides, including the roof, wheels, and interior. If there are any scratches or dents, make sure they are mentioned in your agreement. This one step can protect you from unfair damage charges.
4. Booking without comparing prices
Prices can vary a lot between companies. Just because a car looks cheap doesn’t mean it is once you add all the extras. Use websites like OneClickDrive, Kayak, or even Instagram rental pages to compare rates. Some companies offer free upgrades or discounts if you book directly on WhatsApp.
5. Paying for fuel upfront
Some companies offer you the option to pay for a full tank in advance. Sounds convenient, but they often charge more per liter than local petrol stations. It’s usually better to fill up yourself before returning the car. Use Enoc, Adnoc, or Emarat stations for better prices.
6. Adding too many drivers
Adding an extra driver might seem harmless, but most rental companies charge daily fees for every additional driver. If you're not planning to switch drivers often, it’s better to keep just one person listed to avoid extra costs.
7. Renting car from airport counters
While it's easy to grab a car right after landing at Dubai or Abu Dhabi airports, airport rental counters usually charge higher rates and extra taxes. If you can, take a short ride to a city location like Al Quoz or Deira. It’s often cheaper and gives you more choice.
8. Not asking about deposit refunds
Most companies block a deposit on your credit card, anywhere from AED 1,000 to AED 3,000. It can take two to four weeks for the refund to reflect. Always ask how much they block, how long they take to release it, and if there are any deduction conditions.
9. Booking with limited mileage
Some rentals give you 200 to 250 kilometers per day, and anything beyond that comes with extra charges. If you’re planning to drive across emirates or go on a long trip, ask for unlimited mileage. The extra cost upfront is usually cheaper than paying for additional kilometers later.
10. Forgetting to refuel before return
This is one of the easiest ways to lose money. If you return the car with a half-empty tank, the rental company will refill it and charge you at premium rates. Always stop by a fuel station near the drop-off point and refill the tank.
Quick Tips:
- Always take photos of the car at pickup and drop-off
- Clarify Salik, fine handling, and fuel policies in advance
- Use your credit card benefits for insurance if available
- Ask for the deposit release timeline in writing
- Compare rental prices across apps and local providers
Renting a car in the UAE can be smooth and hassle-free if you plan ahead. A little attention at the start can save you time, money, and unnecessary stress later.
Written for Nera News by our local consumer insights team
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UAE